How HF Custom Solutions Doubled Revenue and Scaled Operations with Facilisgroup
In Forth Worth, Texas, Joe Brown, CEO of HF Custom Solutions, has orchestrated an extraordinary journey of growth and transformation for his company. What started as a one-person operation out of his house in 2012 has blossomed into a thriving enterprise, nearly doubling its revenue after joining Facilisgroup in 2019.
Growing a Small Business and Navigating a Chaotic Landscape
Joe reflects on where it all began, armed with nothing but determination and a few thousand-dollar investment. Like many small businesses, HF Custom Solutions relied on a patchwork of tools and systems – from Sage to Excel spreadsheets, QuickBooks to Trello – to manage operations. It was a chaotic landscape, but one that Joe navigated with resolve as the company gradually evolved over the years.
However, by 2019, Joe recognized the need for a more cohesive and scalable solution to propel HF Custom Solutions to the next level. That's when he discovered Facilisgroup, a decision that would prove pivotal in the company's trajectory. Joining Facilisgroup meant more than just gaining access to a powerful backend platform; it opened the doors to a supportive community of like-minded industry professionals.
Adapting to Thrive: HF Custom Solutions’ Transition to Facilisgroup
The transition wasn't without its challenges, but with the guidance of Facilisgroup experts and the camaraderie of fellow members, HF Custom Solutions quickly adapted. From implementing the Syncore platform to attending owners' summits and visiting partners across the country, Joe and his team fully immersed themselves in the Facilisgroup experience.
The results speak for themselves. In just a few years, HF Custom Solutions has grown from a team of 6-7 employees to 22, while doubling its revenue along the way. Joe attributes much of this success to the combination of Facilisgroup’s robust platform and the invaluable insights gleaned from the community.
“It’s been really great for us. It allows us to continue to hire great people, retain good people, and give our customers a great experience.”
Leveraging Social Media for Growth
Social media has also played a crucial role in HF Custom Solutions' growth strategy, allowing them to connect with customers on a personal level and share their brand story. Embracing digital platforms has not only expanded their reach but also deepened relationships with clients in ways they never imagined.
Unleashing Potential: Joe's Vision for the Future with Facilisgroup
Looking ahead, Joe emphasizes the importance of prioritizing customer satisfaction and employee well-being. As HF Custom Solutions continues to evolve, they remain committed to fostering a culture of learning and growth. Facilisgroup programs like the Achievers Club and ThreeSixty underscore their dedication to employee development and industry excellence.
In Joe's words, joining Facilisgroup isn't just about adopting a new platform – it's about embracing a mindset of growth and collaboration. For HF Custom Solutions, the journey with Facilisgroup has been transformative, and the future is filled with limitless possibilities.