Medium Impact | CSR, Management, Finance

Accurately correlate artwork attachments to products & decoration details
Easily select from the Job attachments within the line item details on the PO—no need for manual entry or extra line items! Assigning artwork attachments directly to products and decoration locations makes it easier for suppliers to see which files pair with which line items. Line items will include the corresponding attachment file name so there’s no confusion.

Quickly review all attachments before sending
Verify that you have the right attachments added and assigned to the right line items in a review step before hitting send. If you find you’re missing an attachment or need to assign it differently, you can do so, giving you a chance to identify potential errors and prevent order delays.

High Impact | CSR, Management, Finance

High Impact | CSR, Management, Finance

Choose shipping method from a dropdown list
When using a supplier’s shipping account, select the shipping method from a dropdown list. For POs, choose from default shipping methods or add a custom shipping method. For ePOs, we’ve confirmed everything on that respective dropdown is available for the supplier, so you don’t have to spend time checking.

Save frequently used shipping accounts
For when using your own or a frequent client’s shipping account, you can save information for the accounts you use on a regular basis, so you don’t have to enter those details every time you create a PO.

Low Impact | Sales, Clients

If a client is reviewing the proposal summary page where they see their product, size, color, and quantity selections, they can now make quick edits to those selections if they change their mind – without having to delete and re-add the product. It’s a more convenient experience for the client when they need to make minor changes.

Low Impact | Sales

Set pricing with GPM based on the supplier cost
Not only can you calculate pricing with GPM goals and the Facilis price, but now, you can calculate GPM with the Supplier cost, making it easy to calculate pricing for all suppliers and products, so you can hit your GPM targets.

Automatically round prices to 2 decimal places
No more manually adjusting prices that calculate to 3 or 4 decimal places with GPM. When editing GPM, the system will round prices to 2 decimal places, showing client-friendly prices.

Add multiple pricing grids for custom products
We’ve updated functionality for custom products, allowing you to add multiple pricing grids to display price options for additional sizing, colors, decoration methods, and more. Make it easy for clients to make decisions with the information they need, faster.

Low Impact | Sales

Get notified immediately if uploaded logos are too big
Rather than being surprised by an error when you need to make a quick Easy Mockup, upon the initial upload, you’ll see a notification if the client’s logo files are too big. This way you can create Easy Mockups in proposals without delay.

Adjust logo sizing automatically for Easy Mockups
You won’t have to tinker with pixels. When warned about a logo image being over the 1,000-pixel limit, you’ll have the option to let Syncore automatically adjust the logo image to the correct size and aspect ratio, which will be saved for all future proposals for that client.

Low Impact | CSR, Sales, Management, Finance

Filter by Job Description or Number to find a job
To make it easier to find the job you need quickly, we’ve added the option to filter by Job Description or Job Number. With just a few words or by pasting in a number, find the job you need in seconds.

Review job & contact alerts on the Job Page
Service teams have shared that it’s helpful to see key client information when processing orders, so we’ve enabled both job and contact alerts to show on the Job page. Users can also filter by alert type on the Alerts tab.

See a flag on the Job Page for repeat jobs
With just a quick glance, users can now identify that a job is a repeat job from the Job Page. This new Repeat flag serves as a friendly reminder to users, so they don’t waste time figuring out the details how to process the order differently.

Low Impact | CSR, Sales, Management, Finance

Include attachments in General Update Emails
Just like they can for Shipping and Acknowledgment emails, users can add attachments within the General Update email. For example, if users need to share a long list of split shipment locations, they can attach it right to the General Update email. No need to reach out separately using Outlook or Gmail. With this update, users can now add attachments to all job email types and do so with consistent Syncore email formatting.

Add a note in the Job Log & share with a team member – in one step
When users are ready to share the Job Log, they can add notes into a new text box at the same time, just like they can in the Communication Log. Now, it’s even easier to consolidate important job information and keep the right people updated.